Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how your order will be processed and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Destinations

We currently ship to:

• Singapore
• Malaysia

Estimated Delivery Time

Estimated delivery time for all orders is:

7–21 business days

Please note that delivery times are estimates and may vary due to customs clearance, courier delays, weather conditions, peak seasons, or other factors beyond our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before payment is completed.

Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, a tracking number will be sent to the email address provided during checkout, where available.

Tracking updates may take a few days to appear after shipment.

Customs and Import Fees

Any customs duties, taxes, or import fees required by local authorities are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will do our best to assist in locating your shipment.

Contact Us

For any questions regarding shipping or delivery, please contact our customer support team through our website.

Thank you for shopping with us.